Paul's Update 5/25

HBR Health Care Providers Must Stop Wasting Patients’ Time

Health Care Providers Must Stop Wasting Patients’ Time An example from Kaiser Permanente shows how to do it.

Will A Basic Income Mean The End Of Work? Don’t Get Too Excited

Will A Basic Income Mean The End Of Work? Don’t Get Too Excited By Ben Schiller Even when people get unconditional cash payments, they tend to stay in the workforce–just with a lot more securi...

Your Mission Statement Holds the Key to Boosting Team Accountability

Your Mission Statement Holds the Key to Boosting Team Accountability You spent a lot of time constructing an eloquent mission statement — one full of promises and overflowing with t...

IBM’s Remote Work Reversal Is A Losing Battle Against The New Normal

IBM’s Remote Work Reversal Is A Losing Battle Against The New Normal By Rich Bellis One CEO explains why IBM’s latest directive is retrograde and likely to backfire.

HBR How to Have Difficult Conversations When You Don’t Like Conflict

How to Have Difficult Conversations When You Don’t Like Conflict Be curious and respectful.

Redesigning Hospitals, With Grieving Family Members In Mind

Redesigning Hospitals, With Grieving Family Members In Mind By Eillie Anzilotti Awaiting devastating news of a loved one in a hospital is harrowing for family members. The Design & Dignity...

Google’s AI Chief On Teaching Computers To Learn–And The Challenges Ahead

Google’s AI Chief On Teaching Computers To Learn–And The Challenges Ahead By Harry McCracken When it comes to AI technologies such as machine learning, Google’s aspirations are too big for it to accomplish...

The End Of Neighborhood Schools

The End Of Neighborhood Schools New Orleans is home to the nation's first all-charter school district. Is this the future?